Frequent Questions
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  1. What kind of pets do you allow? Do you permit exotic pets?
    Contact leasing office on pet policy.
  2. What must I bring with me to tour an apartment?
    State photo ID
  3. What are your fees and monthly charges?
    $15 valet trash and recycling fee
  4. What are the income and credit qualifications?
    n/a
  5. What is acceptable “proof of income” to sign a lease?
    Pay stub or a job offer letter
  6. What happens if I qualify for an apartment, but my roommate does not?
    The roommate will not be authorized to live in the unit. You will need to find another roommate or a smaller apartment.
  7. Is my security deposit totally refundable?
    Yes, minus any damages. A carpet cleaning charge will automatically be deducted.
  8. If I get a job transfer, can I break the lease?
    We do offer a lease buy-out option
  9. Can I change to a month-to-month lease plan after my first year?
    No
  10. What utilities are included in my lease?
    No utilities are included. Tenants are responsible for their water, electric, and cable/internet.
  11. How long is the term of the lease?
    We offer 12 month lease terms.
  12. Do you accept leases for short terms?
    No
  13. Am I required to have renters insurance?
    Yes
  14. Do you offer furnished apartments?
    No
  15. If something needs to be repaired in my apartment, how do I report it?
    Call, come in, or report online on the tenant portal.
  16. When is my rent payment due?
    1st of each month
  17. What day of the month am I liable for a late charge?
    5th of each month
  18. Will you accept electronic payments from my bank?
    Yes
  19. Is there a place where I can pay my rent after office hours?
    Yes, either in our drop box or online on the tenant portal
  20. There is a person who might be staying with me for a while, is that permitted by the lease?
    Yes, visitors can stay up to four weeks
  21. Do you have reserved parking?
    We will have a parking garage that you are able to rent a parking space.
  22. I have a motorcycle, where can I park it?
    In a parking space
  23. Can I install my satellite dish at my apartment?
    No
  24. Do you have cable services?
    Yes, Comcast and AT&T
  25. Does the property have a fitness center?
    Yes
  26. Does the property have a swimming pool?
    Yes
  27. Does the property offer on-site recycling?
    Yes
  28. Are gas grills permitted at your property?
    No, but we will have an outdoor electric grilling area on the property.
  29. Is there any additional storage space available at your property?
    Yes, contact the leasing office for details.
  30. Are residents permitted to paint their apartment?
    No
  31. Will you accept my delivery packages for me?
    Yes
  32. Where do I register to Vote?
    www.indianavoters.com
  33. How is your property different from the competition?
    1. Doorman Service.
    2. Fastest internet available at an apartment complex in Bloomington, IN.
    3. Valet trash and recycling.
    4. Outdoor movie theater
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Frequent Questions
Residents
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